Account Manager

Account Manager position in a beautiful area outside of Portland, OR. So you get the best of both worlds - the peaceful daily life and the excitement of country living, all while being close to the city nightlife. You're also near the mountains and beaches, making it a fantastic place to live and raise a family.

Client Retention Focus
As the primary contact for your clients, your main goal is to build long-term relationships that promote satisfaction, retention, and additional sales. You'll ensure the GT Experience by being the main point of contact for seamless communication. The Account Manager is in charge of achieving revenue growth, profitability, and contract retention goals through exceptional service and strong client relationships.

Salaried Activities:

Client Management

• Establish, maintain, and follow a set schedule for daily client contacts and job site visits. Document these activities daily in Sales Force or as needed.
• Cultivate strong client relationships by fully understanding each client's needs and limitations.
• Ensure contract renewals are properly signed within your portfolio/territory. Upload all signed agreements into Boss.
• Assist clients with problem-solving related to landscape management, horticulture, and site-specific issues.
• Lead the job start-up process with the lead foreman and business development team.
• Manage service mix, pricing, and margins based on agreed standards and goals.
• Identify and recommend low-margin properties for reengineering or replacement.

Marketing Management:

• Organize and oversee your portfolio/territory according to an agreed marketing and development strategy.
• Prioritize client management and personal sales activities to achieve business goals, including managing costs and sales. Document these activities daily.
• Monitor and report on market and competitor activities, providing relevant reports and information to managing partners and operations managers.

Sales:

• Present site enhancement ideas to clients proactively to meet the salary recovery goal.
• Exceed sales growth and renewal goals each month and quarter.